![]() I did dpkg -l | grep scan on both machines and got exactly the same lines of output. Understanding the situation is worth a lot. Thanks for explaining that scanner and printer have their own drivers and are seen separately. Maybe I just need to let this problem rest for a while and use the Lenovo for scan and print. I’m so good at this that now I can’t even print! The driver search that takes place during “ADD PRINTER” actually does find three of them for my exact model of printer, but one is obviously not appropriate (I forget why) and the other two have both been tried without success. I also manged to “create” a printer with the URI copied from the Lenovo, but it wouldn’t print or scan either. And I really don’t know if that is “the driver” or if they are somewhere else. So then I copied the one from the Lenovo, but that didn’t fix the problem either. However it still didn’t work, and that hpcups file was less than half the size of the one on the Lenovo, obviously not the same. I got it installed using apt to install printer-driver-hpcups. usr/lib/cups/filter/hpcups from the Lenovo to the HP box, because at one point in trying to install drivers the HP box complained that the above file was missing, and it was. I think they are different but I’m not sure how to make them the same. Why would one box work and the other one NOT?Īny ideas out there? (Yes, I can just scan to the one that works… ) The error message is “FAILED TO SCAN, unable to start scan” However, at the same time the scanner does come to life and I can hear it mechanically scanning, but the printer display screen hangs at “Scanning to computer” so the printer receives the request to initiate a scan, but when it tries to send the data to the computer the computer won’t accept it. On the HP desktop, when the same scanner app scans for devices, it comes up with only ONE choice, and it’s the one that starts with “ESCL HP…” – and it doesn’t work. The device that has been chosen is “Hewlett Pac …” and it works. The only difference I can see between the two is that when the Lenovo scan app looks for scanners, it comes up with TWO choices: one that starts with “ESCL HP…” and the other starts with “Hewlett Pac …”. ![]() ![]() HPLIP is not installed on either box, having been removed on both because it didn’t help. The scan app is “Document Scanner” (comes with Zorin). A common ethernet network connects the three devices. The other one (HP EliteDesk) can print, but cannot scan. (Ubuntu 20.04) One of them (Lenovo) can print to and scan from my HP LaserJet Pro MFP M130fn. Select Scan at the bottom of the screen to scan your document or picture.Īfter your scan is finished, select View to see the scanned file before you save it, or select Close to save it. You can edit the scanned document or picture in the preview that appears when you select View.I have 2 desktop computers both with recent installations of Zorin-16. Under Save file to, browse to the location where you want to save the scan. Select Show more to show the Save file to options. For example, you can save the file in different file formats-such as JPEG, Bitmap, and PNG. Under File type, select the type of file you want the scan to be saved as. Under Source, select the location you prefer to scan from. Under Scanner, select the scanner you want to use. Place the item you want to scan in the scanner's document feeder. Place the item you want to scan face down on the scanner's flatbed and close the cover. ![]() In the search box on the taskbar, type Windows Scan, and then select Scan from the results. Note: Need to install the Windows Scan app? You can get the app at Microsoft Store.
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